Last Updated: 1st September 2025
At 3DPRINTU.AE, we are committed to protecting your privacy and handling your data in compliance with the Local Data Protection Laws.
1. Information We Collect
- Personal information: Name, email, phone number, billing/delivery address, payment details.
- Technical data: IP address, browser type, device information.
- Optional: Customer communication records, uploaded documents for service requests.
2. How We Use Your Information
- To process and deliver orders.
- To provide customer support and technical assistance.
- To send service updates, promotions, or marketing communications (with consent).
- To comply with UAE regulatory, tax, and legal requirements.
3. Data Sharing & Security
- We do not sell or trade customer data.
- Data may be shared with trusted third-party partners (payment processors, logistics providers, IT support) strictly for service delivery.
4. Data Retention & Rights
- Customer data is retained only as long as required for business, tax, or legal purposes.
- You have the right to request access, correction, or deletion of your personal data as per UAE law.
5. Cookies
- Our website may use cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.
6. Contact
For privacy inquiries, email us at info[at]3dprintu.ae.